The Heke Risk Disclosure Statement

Welcome to The Heke

We are committed to ensuring your safety and well-being during your visit with us. However, like any establishment, there are inherent risks. Please carefully read and acknowledge the following risk disclosure statement, including the summary at the bottom.

Property Risks

While we take extensive measures to maintain our property, accidents or unforeseen incidents may occur. These could include slip and fall accidents, property damage, or malfunctioning equipment. There are vehicle movements in the car parks and driveways. Guests are advised to exercise caution and adhere to all posted safety guidelines within the premises. We recommend children and adults wear shoes at all times due to the risk of broken glass or other harm.

Natural Disasters and Weather Conditions

Natural disasters, such as earthquakes, storms, or floods, can occur unexpectedly. While our building is designed to withstand such events, there is always an element of risk. Guests are encouraged to familiarise themselves with emergency exits and evacuation procedures, you may ask our Manager on the day for details of these.

Fire Safety

We have fire safety protocols in place, including fire extinguishers. However, fires can still pose a risk. Guests should exercise caution, and smoking is allowed in designated areas only. In the event of a fire, guests will be guided to safely exit the buildings and gather at the bottom car park.

Recreational Activities and Amenities

Participation in recreational activities or the use of amenities (e.g., Jumping Pillow, sandpit, toys, tour of the brewery and distillery, use of bathrooms) carries inherent risks. Guests are advised to use equipment properly and responsibly and be aware of their own limitations. Failing to use equipment properly could result in serious injury or death.

Medical Emergencies

In the event of a medical emergency, we will assist in summoning emergency assistance and providing first aid where we can. In an emergency call 111. Our location is 64 Onetangi Road, Waiheke Island.

AED / Defibrillators are available locally and we can help you to access these

  • Tantalus - 200 metres from here to the west, at 70/72 Onetangi Road, Onetangi

  • Golf Course - across the road at 133 Onetangi Road, Onetangi

  • Challenge Onetangi - 500 metres away to the east, at 24 Onetangi Rd, Onetangi

  • Onetangi Fire Brigade - 10 Totara Road, Onetangi

Security and Personal Belongings

We encourage you to use measures to safeguard your belongings, but we are not responsible for any loss, theft, or damage to personal items. Guests are advised to use care and report any suspicious activity to our staff.

Summary

By proceeding with visiting The Heke, you acknowledge that you have read, understood, and accepted the risks associated with your visit. Our dedicated staff is here to ensure your comfort and safety throughout your time with us. If you have any concerns or questions, please do not hesitate to contact our team.

This website does not include, should not be considered, and shall not be interpreted as a complete and comprehensive statement of all our rules, regulations, policies, guidelines, procedures and similar matters and other information. If you have additional questions, please ask. This website is intended as an overview or guide to assist each guest or who intends or wishes to enter the premises or who uses or intends or wishes to use, enter or experience any attraction.

You have the right to ask for further details, please contact us at hello@theheke.co.nz, or +64 9 372 0020, or 64 Onetangi Road, Onetangi, Waiheke Island 1081.

Please see our complete emergency management plan in PDF file by download here.