The Heke awarded Qualmark Certification

The Heke has today been awarded the Qualmark Sustainable Tourism Business Award, in Silver.

A Silver business is a sophisticated tourism business that consistently exceeds visitor expectations. Proactive leadership and management ensure a high-performance culture is evident throughout the business. The business will continuously improve its economic, social and environmental performance to ensure the tourism product they deliver is a genuine, sustainable experience.

The evaluation team noted:

“It is clear the business is fuelled with passion, for delivering a memorable Waiheke experience for once in a lifetime international visitors, and to repeat local custom. Your facilites are beautifully presented, with lots of considerations to support the enjoyment of wide range of visitors who can experience a range of complimentary offerings. You shone in many areas of the Qualmark Sustainable Tourism criteria, and should be incredibly proud to receive a Silver Award for your first Qualmark Sustainable Tourism assessment.”

Qualmark works with Tourism New Zealand to help the tourism industry deliver high-quality experiences and maintain a high level of visitor satisfaction. It gives reassurance to visitors and to international and local tour industry that they can count on an assured level of excellence.

We are very proud of our team and look forward to working with the industry.

The Heke is now Qualmark Certified, recognising seeking excellence in all areas.